Orders are typically processed within 1-2 business days. Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided during the checkout process.

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier’s website.

We accept returns only if the product arrives damaged or if we made an error in your order. Please contact us within 3 days of receiving your package to initiate a return. For more details, please review our Return and Refund Policy.

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order is processed, changes may not be possible.

If your tracking information shows that your package has been delivered, but you haven’t received it, please first check with neighbors or in any secure locations. If you still cannot locate it, contact the carrier for assistance or reach out to us for further support.

Our products are manufactured following strict quality standards. However, please read the product labels and consult with a healthcare professional if you have any concerns or pre-existing conditions.

Yes, we occasionally offer discounts and promotions. To stay updated, subscribe to our newsletter or follow us on social media.

You can reach our customer service team via email at envision@envisionlead.com
or through the contact form on our website. We aim to respond to all inquiries within 24-48 hours.